How to Install and Connect the ADC-VC826 Indoor/Outdoor Dome Camera

The ADC-VC826 Dome Camera offers durable, high-quality video for both indoor and outdoor use. This guide walks you through the pre-setup checklist, setup steps, and troubleshooting process.

Pre-Setup Checklist

• ADC-VC826 camera (included)
• AC/DC power adapter (required for non-PoE connections)
• Broadband Internet (Cable, DSL, or Fiber Optic) with router
• A computer or mobile device with Internet access
• Ethernet/Cat5 cable
• Alarm.com account login and password

For detailed specifications, see the ADC-VC826 Data Sheet.

Add the Camera to an Alarm.com Account

Perform these steps before installing the camera permanently:

1. Connect the camera to the router with an Ethernet cable.
   For details about PoE connections, see Power-over-Ethernet guide.
2. If Ethernet does not supply power, connect the camera to an AC adapter (sold separately) and plug it into a non-switched outlet.
3. Allow a few minutes for the camera to connect to the Internet.
4. Add the device to the Alarm.com account via:
   • MobileTech app
5. Follow the on-screen instructions to complete setup.
6. Once enrolled, power down the camera and mount it in its permanent location using the provided hardware.

Note: The camera lens angle must be adjusted manually during installation to ensure proper coverage.

For compatible mounting accessories, see Mounting brackets for ADC-VC826.

Troubleshooting

If the camera fails to connect, try the following:

• Power cycle the camera by unplugging and reconnecting it.
• If issues continue, reset the camera to factory defaults:
  1. Disconnect the camera from power.
  2. Unscrew and carefully remove the camera cover.
  3. Locate the Reset button under the cover.
  4. Press and hold the Reset button while reconnecting power.
  5. Continue holding for 10 seconds, then release.

Need More Help?

Visit the contact True Protection Support for assistance.

Additional Resources

Enroll in the Video as a Service 201 training course for more installation and troubleshooting guidance. For details, see How to access Academy Training.