SkyBell HD Doorbell Camera – Recording Rules & LED Reference

Video Recording Rules

Using the SkyBell HD Wi-Fi Doorbell Camera, you can decide which events trigger video clip recordings. Manage these rules directly in the Alarm.com Customer app:

• Button Pushed – Record a clip whenever the doorbell button is pressed.
• Motion – Record a clip whenever motion is detected by the SkyBell camera.
• Event Triggered – Record a clip when a connected sensor is activated or an alarm event occurs.

Quick Tip: Recorded clips can be viewed anytime in the Alarm.com app or on the Customer Website.

LED Reference Guide

Normal Operation

• Ready and working normally – Default LED is green. You can change this color in the Alarm.com app or Customer Website.
• In Call mode – The LED indicates an active or initiated video/audio call.

Requires Attention

• No Wi-Fi connectivity – Check your internet connection or Wi-Fi settings.
• Power supply issue – The transformer or wiring may need inspection. Contact your installer.

Troubleshooting Modes

• Wi-Fi Access Point Mode – LED alternates red/green. Connect to the temporary network and update Wi-Fi settings in the app.
• Power Cycle – Reboots the camera. Hold the main button until the LED flashes blue.
• Factory Reset – Restores the device to defaults. Hold the main button until the LED flashes yellow (all Wi-Fi and configurations are erased).

Need More Help?

For more installation and troubleshooting support, visit our security camera solutions or reach out via our contact page.