How to Factory Reset the ADC-VDB770 Video Doorbell Camera

Resetting your ADC-VDB770 doorbell camera to its factory default settings will erase all programming and settings. After a reset, the device must be removed from your Alarm.com account and re-enrolled before it can be used again.

Important Notes Before Resetting

• Performing a reset clears all existing configurations, rules, and Wi-Fi settings.
• Allow at least two minutes for the device to fully power on before attempting the reset. If it is still powering on, the reset may fail.
• After the reset, it is recommended to leave the doorbell connected to power and undisturbed for at least 2 minutes while it reboots.

ADC-VDB770 Factory Reset Procedure

1. Ensure the device is powered on and connected to power.
2. Press and hold the doorbell button on the front of the ADC-VDB770 for at least 75 seconds.
3. Release the button when the LED begins blinking red and green.
4. Wait while the device reboots and restores factory default settings.

After the Reset

• Re-enroll the ADC-VDB770 to your account using the Alarm.com website, Customer app, or MobileTech app.
• Reconfigure Wi-Fi, recording rules, and notification settings.
• Verify the camera is functioning and appears in your account equipment list.

Troubleshooting

• If the reset does not succeed, ensure you are holding the button for the full 75 seconds.
• Confirm that the LED flashes red and green before releasing the button.
• If problems persist, consult the True Protection Support Center or reach out via our Contact page.

Need More Help?

For more step-by-step installation and troubleshooting guides, visit our Security Camera Support section or explore the Support Center.