Associate a video device with a Stream Video Recorder (SVR) so that the SVR can start recording footage. Video devices can be associated at any time using the Customer Website or during installation using the MobileTech app.

A video device can only record video to a single SVR at a time. The video device's existing SVR recording schedule must be deleted before the video device can be associated with a different SVR.

To associate a video device with an SVR using the Customer Website:

Note: The following steps are performed after an SVR is attached to the customer's account. 

1. Log into the Customer Website. 
2. Click Video.
3. Click Recording Rules.
4. Click Local Recordings.
5. Click + Add New Schedule.
6. In Record from this camera, click to select the video device to record to the SVR.
7. Using the At the following frame rate dropdown menu, select the desired frame rate.
8. Using the At this resolution dropdown menu, select the desired resolution.
9. Using the At this quality dropdown menu, select the desired quality.
10. In During this time frame, click to select the time frame that the recording schedule is active.
    • Click to select At All Times to record to the SVR at all times of the day. 
    • Click to select Only During the Following Times to define specific hours and days of the week the video device records to the SVR.
11. To limit the number of days to record:
    1. Click Advanced Options.
    2. Click the Limit the number of days to record toggle switch to enable the limit.
    3. Using the dropdown menu, select the number of days to record.
       
       Note: Recorded video will still be automatically overwritten if the user reaches their local storage capacity prior to the day limit.
        
    4. Click Save.
12. Click Save Schedule.

To associate a video device with an SVR using the MobileTech app:

Note: When using the MobileTech app, video devices can only be associated during the SVR installation or hard drive configuration.

1. Log into the MobileTech app. 
2. Find the customer account.
3. Tap Equipment.
4. Tap Add Devices. 
5. Tap Video. 
6. First, connect and enroll all video devices to associate with the SVR. For more information about enrolling video devices, see Enroll a camera or video device to a customer account.
7. Once all video devices to be associated are enrolled in the customer's account, tap Install on the SVR to enroll. 
   
   Note: If the SVR or video devices do not appear on the video installation page, enter the MAC address in the Enter MAC Address field, and then tap Install to enroll the device.
    
8. Once the SVR is enrolled, tap Finish Install.
9. To configure the hard drives, tap Continue.
10. Once the hard drives are configured, there is the option to Connect Cameras. Tap to select up to eight video devices to record from the SVR. 
11. To associate the selected video devices to record from the SVR, tap Continue. Any further changes to the video devices associated with the SVR must be performed using the Customer Website.