Clips of saved recordings from a Stream Video Recorder (SVR) can be downloaded using the Customer Website. The clip downloads in .MP4 format.

Note: The Commercial Stream Video Recorder (ADC-CSVR126) can also export clips using its local interface. For more information about that process, see Export video using the ADC-CSVR126 local interface.

To download clips from an SVR using the Customer Website: 

1. Log into the Customer Website. 
2. Click Video. 
3. Click SVR Timeline.
4. Mouse over the desired video feed, and then click .
5. Click Download Clip.
6. In the Download Video pop-up window, select the day, start time, and duration of the clip.
   
   
    
7. Click Download.
8. Click Ok.
9. The requested clip will begin downloading to the computer being used.

Note: If the request to download the video clip times out, reduce the clip duration, and try to download the video again.