What are the service package options for video monitoring?
Oct 02, 2025
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Alarm.com Video Monitoring Service Packages
True Protection offers a full range of Alarm.com video monitoring plans and add-ons, whether you need a single doorbell camera or a commercial-grade system with dozens of cameras.
Standalone Video Accounts (SAV)
SAV accounts provide video monitoring without requiring a security panel. A one-time activation fee applies. Additional add-ons can also be included.
- Premium Video – Includes Premium Video add-on
- Pro Video – Includes Pro Video add-on
- Pro Video Plus – Pro Video + Expansion Pack
- Pro Video with Analytics 3000 – Pro Video + Analytics support
- Commercial Video 4 – For small commercial accounts
- Commercial Video 8 – For mid-sized commercial accounts
- Commercial Video 16 – For larger commercial accounts
Video Monitoring Add-Ons
Video can be added to any Interactive service package, compatible with all Alarm.com-enabled panels.
Standard Options
| Package | Cameras & Clips | Features |
|---|---|---|
| Basic Doorbell* | 1 doorbell, 400 clips | - |
| Single Doorbell with Analytics* | 1 doorbell, 1200 clips | Video Analytics |
| Premium Video | Up to 4 cameras, 3000 clips | Video Analytics, Smart View |
| Pro Video | Up to 4 cameras, 1000 clips | - |
| Pro Video with Analytics 3000 | Up to 4 cameras, 3000 clips | Analytics + Smart View |
*Expansion packs are not available with Basic Doorbell or Single Doorbell options.
Commercial Options
| Package | Cameras & Clips | Features |
|---|---|---|
| Commercial Video 8 | Up to 8 cameras, 5000 clips | Video Analytics, Health Reports, Smart View, 1 SVR |
| Commercial Video 16 | Up to 16 cameras, 5000 clips | Video Analytics, Health Reports, Smart View, 1 SVR |
Expansion Packs
Standard
- Pro Video Expansion Pack: +4 cameras, +5000 clips
Commercial
- Commercial Video 8 Expansion Pack: +8 cameras, +5000 clips, +1 SVR
- Commercial Video 16 Expansion Pack: +16 cameras, +5000 clips, +1 SVR
Commercial packages allow mix-and-match packs up to 40 cameras total.
Additional Video Add-Ons
- Video 24x7: Stream Video Recorder (SVR) support
- Doorbell Cameras: Count toward total device allotment
- Digital Input Triggered Uploads: Custom sensor-based recording triggers
- Audio for Non-Doorbell Cameras: Two-way audio support
- Smart View for Onboard Recording: 24/7 recording with local SD card
