May 13, 2021
528
The language of a 2GIG GoControl is part of its firmware. An Over-The-Air (OTA) upgrade to a different language version can be sent using the Partner Portal or MobileTech app.
Language firmware can also be applied locally at the panel using 2GIG's upgrade cable and a computer. For more information about local upgrades, contact the manufacturer.
Note: Charges are incurred for OTA firmware upgrades.
To change the language displayed on the panel using the Partner Portal:
- Log into the Partner Portal.
- Find the customer account.
- Click Remote Toolkit.
- In the Command Catalog, click to expand General.
- In General, click Upgrade Firmware.
- Using the Version to upgrade to dropdown menu, select the desired language with the available firmware.
- Click to select I Agree to the charges listed above, then click Upgrade.
To change the language displayed on the panel using the MobileTech app:
- Log into the Partner Portal.
- Find the customer account.
- Tap Remote Toolkit.
- Tap Command Catalog.
- Tap to expand General.
- Tap Upgrade Firmware.
- Using the Version to upgrade to dropdown menu, select the desired language with the available firmware.
- Tap to select I Agree to the charges listed above, then tap Upgrade.