May 18, 2021
163
If the panel is not armed or disarmed within a given period, a signal is sent to the monitoring station.
To configure the lack of usage signal period using the Partner Portal:
- Log into the Partner Portal.
- Find the customer account.
- Click Remote Toolkit.
- In Command Catalog, click to expand Timers.
- Click Q29: Enter CS lack of usage notification time, in days (0-255).
- In the New Value field, enter the desired period in days.
Note: Entering the value 0 turns this feature off so no lack of usage signal is sent to the monitoring station.
- Click Change.
To configure the lack of usage signal period using MobileTech:
- Log into MobileTech.
- Find the customer account.
- Tap Remote Toolkit.
- Tap Command Catalog.
- Tap to expand Timers.
- Tap Q29: Enter CS lack of usage notification time, in days (0-255).
- In the New Value field, enter the desired period in days.
Note: Entering the value 0 turns this feature off so no lack of usage signal is sent to the monitoring station.
- Tap Change.
To configure the lack of usage signal period using the panel:
- Tap System Settings.
- Enter the installer code.
- Tap Installer Toolbox.
- Tap System Configuration.
- Tap Panel Programming.
- Tap Go to.
- Tap 29 to navigate to Q29: Enter CS lack of usage notification time, in days (0-255).
- Enter the desired period in days.
Note: Entering the value 0 turns this feature off so no lack of usage signal is sent to the monitoring station.
- Once complete, tap Return To System Configuration.