Getting started                                                  

Install the Rachio Controller, connect the system to Wi-Fi, and configure schedules and zones in the Rachio app before adding Rachio to an Alarm.com account. For more information about installing Rachio hardware, refer to Rachio’s quick start and installation guides.

Rachio Smart Sprinkler Controller compatibility

All generations

To add the Rachio Controller to an Alarm.com account:

1. Log into the Partner Portal.
2. Find the customer account. 
3. Click Service Package. 
4. Click Change Service Package. 
5. In Energy Management & Automation, click to select Irrigation Control. 
6. Click Save Changes. 
7. Log in to the Customer app.
8. In the Irrigation card on the Home screen, tap Connect to account.
   
   
    
9. Enter the customer’s Rachio app credentials, then tap Allow Access if asked.
10. Wait for the controller to load. The Irrigation card on the Home screen will automatically refresh after authorization is complete.                              

View and control Irrigation on the Alarm.com app

It is required to use the Alarm.com app to view Irrigation details. Irrigation is not yet available on the Customer Website.

Irrigation card

The Irrigation card displays the current status of your Rachio controller, whether it is currently in use or when it was last in use. It also displays if the controller is in Rain Delay or Standby mode.

Note: The location of the Irrigation card varies based on enrolled equipment and home screen preferences.

Note: Last Watered displays the last zone watered, regardless of whether it was watered through a schedule or manually.

Irrigation features

1. Set Rachio to Standby or Rain Delay.
2. Start watering an individual zone, all zones, or run a schedule.
3. View the last time each zone was watered.

Tips for use                                                                        

• It is not possible to interact with a zone or schedule while watering. Tap Stop Watering before making changes.
• To water zones that are not in a schedule, tap Water All Zones and deselect zones as desired.
• Schedule names are visible in the Alarm.com app, but the zones and durations are only available in the Rachio app. Use the Rachio app to give each schedule a descriptive name for easy reference from the Alarm.com app.
• When adding Rachio and Rain Bird systems to the same account, Rachio must be added first.
• To change zone names, use the Devices page on the Customer Website.

Delete a device

1. Log into the Partner Portal.
2. Find the customer account. 
3. Click Equipment.
4. Click Rachio. 
5. Click Log out of Rachio Account.