2GIG Wireless Touch Screen Keypad (TS1) - Installation Guide
Sep 25, 2025
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2GIG TS1 Wireless Touch Screen Keypad – Installation Guide
Third-party content: The guides attached to this page are written by a third party and are not maintained by Alarm.com. Questions about installation, maintenance, or usage should be directed to the device manufacturer.
Overview & Requirements
- Indoor, wall-mounted color touchscreen keypad; duplicates many control-panel functions and can control lights, thermostats, and locks.
- Transceiver: 2GIG-XCVR2-345 must be installed in the control panel.
- Firmware: Go!Control panel v1.10+ and TS1 v1.10+ (match versions for proper communication).
- Capacity: Up to four (4) TS1 keypads per system.
- Note: TS1 does not support UL 985 installations.
Mounting & Power
Mounting
- Remove the screw, open the back cover, and use it as the mounting plate.
- Mark wire entry and screw holes; cut access hole if needed; secure the plate to the wall.
Power Options
- Barrel connector (newer units with AC plug option) – simplest method.
- Hardwire 14VDC observing polarity (+ / −) on both keypad and adapter terminals.
Wire Gauge & Max Length
| Gauge | Max Length |
|---|---|
| 22 AWG | 55 ft (16.8 m) |
| 20 AWG | 85 ft (25.9 m) |
| 22 AWG (2 pairs ≈ 19 AWG) | 110 ft (33.5 m) |
| 18 AWG | 135 ft (41.1 m) |
Tip: Keep measured adapter voltage at the panel power terminals ≥ 14VDC to avoid nuisance “AC Power Loss” messages. Use CL2/PLTC (or CL2P in plenum) where required by code.
Program (Pair) the TS1 to the Control Panel
- Connect power to the TS1; it will show “This Device is Not Paired with a Control Panel.”
- On the panel: tap logo → enter installer code → Installer Toolbox → System Configuration.
- Go to Q4: Select RF Keypad # → choose keypad slot (1–4) → Enable.
- Set Equipment Code to 1059 – 2GIG-TS1 Wireless Touch Screen Keypad.
- Tap Learn at the panel, then on the TS1 tap Pair with Panel. Confirm network ID and keypad ID on both devices.
- Save Changes → Exit to restart the control panel.
Voice descriptor: Optional; assign (e.g., “keypad one”) during programming. Exit delay is set globally in Q5.
Disable, Reset & Firmware
- Disable a TS1: In programming, set the RF Keypad slot’s Used to Disabled, save, and exit.
- Factory reset TS1: Power cycle, then press & hold Emergency and Home for ~20 seconds until both buttons illuminate; the screen shows “This Device is Not Paired with a Control Panel.”
- Match firmware: On panel: Security → Menu → Toolbox → (enter master code) → Version. Ensure panel and TS1 firmware versions match.
Key Specifications
- Wireless, bi-directional 900 MHz FHSS, up to ~500 ft open air with panel transceiver.
- Operating voltage 14 VDC; operating temp 32–120°F (0–49°C); RH 5–95% non-condensing.
- Dimensions 4.3" × 6.7" × 0.8"; weight ~9.6 oz; ABS housing; white.
- Certifications: FCC/IC (see manual for notices and compliance details).
