2GIG GoControl Panel Version 1.16 - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GoContr…
Enable or disable auto stay on a 2GIG GC3
The auto stay feature is a way for panels to prevent false alarms. If arming locally, the customer must exit through an entry/exit sensor during the exit delay in order to have the panel arm away. Otherwise, it always reverts to arm-stay. This is not the case when arming from an app or keyfob. To enable auto stay lo…
Clear a Phone Line Failure on a 2GIG GoControl
Clearing a Phone Line Failure on a 2GIG GoControl depends on if there is a phone line connected to the panel. To clear a Phone Line Failure if a phone line is connected: * Resolve the phone line communication. For further troubleshooting, contact the panel manufacturer. To clear a Phone Line Failure if a phone li…
2GIG Z-Wave Thermostat (CT30e) - Battery Replacement
The 2GIG Z-Wave Thermostat (CT30e) requires three AA Alkaline batteries. Special battery warning * Always replace the batteries as soon as the Low Batt flashes. The thermostat is a battery-powered device. You must be responsible to replace batteries before they run out. Failure to replace batteries can result in…
Remotely find the serial number for an enrolled sensor on a 2GIG GC3
The serial number for sensors enrolled on a 2GIG GC3 can be found remotely using the Partner Portal or MobileTech app. For information about finding the serial number for a deleted sensor, see Remotely find the serial number for a deleted sensor . To find the serial number of a sensor using the Partner Portal: *…
Navigate through system programming on the 2GIG GoControl
To get into sensor and panel programming on a 2GIG GoControl from the home screen: * Tap Security . * Tap Menu . * Tap Toolbox . * Enter the installer code. * Scroll to page 3. * Tap Installer Toolbox . * Tap System Configuration . * This section allows you to add and edit wired/RF sensors as well as th…
Z-Wave commands work from the 2GIG GoControl panel but not from Alarm.com
If commands work from the panel but not from the Alarm.com Customer Website or app: * Verify the customer's service package has the automation device type selected. For more information about updating the service package, see Update the service package on a customer account . * Verify programming questions 7…
2GIG GC3 Panel Version 3.2 - User Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GC3 P…
Configure panel programming on a 2GIG GoControl
Panel programming for the 2GIG GoControl 1 and 2 can be configured locally using the panel or remotely using the Partner Portal or MobileTech app. To configure panel programming using the panel: Note: To scroll between options on the control panel, tap the ← or → arrows. To move to the previous or next prompt,…
2GIG GC3 Panel Version 3.1 - User Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GC3 Pan…
