Understanding the Alarm.com Z-Wave Network Diagram

The Alarm.com Z-Wave Network Diagram provides technicians with a visual representation of a customer's Z-Wave network, helping simplify installation and troubleshooting. This powerful tool displays how individual Z-Wave devices interconnect, identifies repeaters, shows link quality and routing details, and alerts you to low battery or malfunctioning devices.

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How to Read the Z-Wave Network Diagram

• All current nodes (controller and others) appear by name and device type.
• Squares represent listening devices (e.g., lights or switches that act as repeaters).
• Triangles represent wake-up devices (battery-powered sensors or remotes).
• Circles represent normal devices (e.g., locks or thermostats).
• Hovering over a node reveals all its active connections.
• Thin lines indicate possible communication paths between nodes.
• Red icons identify low battery or malfunctioning devices.
• Thicker lines represent frequently used data paths, and greener lines show higher communication success rates.
• LQI2 (Link Quality Indicator 2) highlights the most frequent path to the controller.

When to Use the Z-Wave Network Diagram

• During Installation: Verify that all Z-Wave devices have reliable communication with the controller before completing setup.
• For Optimization: Identify weak signal areas or long communication paths and determine where additional Z-Wave repeaters may be needed.
• For Troubleshooting: Diagnose connectivity issues without calling Alarm.com CORE Technical Support by analyzing the network visualization.
• For Support Analysis: Technical support can use the diagram to quickly locate problem devices and understand the network layout for faster resolution.