Aeon Labs Z-Wave Range Extender - User Guide
Aeon Labs Z-Wave Range Extender – User Guide The guides attached to this page have been written by a third party and are not maintained by Alarm.com . For installation, maintenance, or usage assistance, please contact the device manufacturer directly. Note: The Aeon Labs Z-Wave Range Extender helps boost the rang…
Aeon Labs Z-Wave Heavy Duty Smart Switch - Installation Guide
Aeon Labs Z-Wave Heavy Duty Smart Switch Installation Guide Note: The installation and usage guides linked on this page are provided by a third party and are not maintained by Alarm.com . Any questions regarding installation, maintenance, or usage should be directed to the device manufacturer. Download the Instal…
Z-Wave device is not functioning consistently
How to Fix Inconsistent Z-Wave Device Communication If any Z-Wave device is not functioning consistently, it may be due to poor communication between the device and the Z-Wave network. This can happen if the device is too far from another node or if something is obstructing the signal. Follow these troubleshooting…
Remote commands are not locking or unlocking the Z-Wave lock
If a Z-Wave lock is not locking or unlocking when a user sends a remote command using the Customer Website or app, complete the following steps: Verify the lock has completed secure enrollment Z-Wave devices that require secure enrollment should automatically complete secure enrollment after they are added into the…
View the Z-Wave Network
Understanding the Alarm.com Z-Wave Network Diagram The Alarm.com Z-Wave Network Diagram provides technicians with a visual representation of a customer's Z-Wave network, helping simplify installation and troubleshooting. This powerful tool displays how individual Z-Wave devices interconnect, identifies repeaters, sh…
Z-Wave device functions near the panel but not at its final location
How to Fix Z-Wave Range Issues Using Repeaters and Network Optimization If your Z-Wave device works properly when close to the panel but not at its final location, the issue is likely related to signal range or network strength. Adding repeaters or repositioning devices can help stabilize the Z-Wave network. Impo…
Trigger buttons for common Z-Wave devices
Common Z-Wave Device Trigger Actions for Enrollment and Removal The following table lists the trigger buttons or methods for common Z-Wave devices when enrolling or removing them from a Z-Wave network. These triggers help initiate pairing or exclusion during setup. For detailed, device-specific instructions, see th…
2GIG Z-Wave Plus Battery Powered Thermostat (2GIG-STZ-1) - Installation Guide
2GIG Z-Wave Plus Battery Powered Thermostat (2GIG-STZ-1) Installation Guide Note: The installation and usage guides linked on this page are provided by a third party and are not maintained by Alarm.com . Any questions regarding installation, maintenance, or usage should be directed to the device manufacturer. Dow…
View Z-Wave light status
Z-Wave light statuses can be viewed from the Partner Portal, MobileTech app, Customer Website, and Customer app. For more information about how light status works with Alarm.com, see How does Z-Wave light status work? . Certain panel or module firmware versions are required to have the ability to view light statuse…
Z-Wave Contact Sensor - Installation and Setup Guide
How to Install and Manage Aeotec ZW120 & Jasco ZW3605 Z-Wave Contact Sensors Alarm.com supports both the Aeotec ZW120 and Jasco ZW3605 Z-Wave contact sensors. These devices are designed for non-security Z-Wave controllers (such as the Alarm.com Hub) and allow for automated control of your smart home system. I…
