LiftMaster MyQ Smart Garage Hub Guide

The LiftMaster MyQ Smart Garage Hub allows almost any compatible garage door opener to integrate with your True Protection smart home system. Once connected, users can open, close, and monitor their garage doors remotely through the True Protection app.

Note: The MyQ Smart Garage Hub supports up to two non-MyQ garage doors and 16 MyQ devices. It connects to your home’s 2.4 GHz Wi-Fi and includes audible and visual safety alerts during operation, which cannot be disabled.

Required Equipment

Ladder
Wi-Fi network name and password (2.4 GHz connection required)
LiftMaster MyQ Smart Garage Hub (models 821LM, 821LMB, 821LMC-S, or MyQ-G0301)
Door sensor (one per garage door)
Compatible garage door opener

Install the Door Sensor

The MyQ Door Sensor reports whether the garage door is open or closed using Bluetooth. It mounts on the top interior panel of the door and has an operating range of approximately 30 feet from the hub.

Installation Methods:

Using fastening strips: Attach the sensor vertically on a clean, dry surface of the top door panel.
Using screws: Remove the front cover, secure the base with screws, then reattach the cover.

Important: Mount the sensor before connecting the MyQ Smart Garage Hub to your True Protection account.

Mount the MyQ Smart Garage Hub

Mount the bracket on the ceiling near the garage door opener — avoid locations that block Wi-Fi or are covered by the door when open.
Slide the hub onto the bracket and connect to AC power.
When powered, LEDs blink to indicate startup. The hub light must be visible from the garage entryway for safety compliance.

Wi-Fi Setup Options

Method 1: Internet-Connected Device

Plug in the hub and wait for the blue LED to blink.
Connect your phone or laptop to the MyQ-nnn Wi-Fi network (the last 3 digits of your hub’s serial number).
Open a browser and go to setup.myqdevice.com or setup.myqhome.com.
Enter your home Wi-Fi credentials and complete the on-screen setup.
The LED will turn green once successfully connected.

Method 2: WPS Connection

With the hub powered on and the blue LED blinking, press the hub’s WPS button.
Press the WPS button on your router within one minute.
The LED turns green when the connection is successful.

Method 3: Bluetooth Setup (iPhone Only)

Ensure Bluetooth is enabled on your iPhone.
Select the MyQ-nnn device under Bluetooth settings and allow Wi-Fi credentials to be shared.
When the LED turns green, setup is complete.

LED Indicator Reference

Blinking Blue: Wi-Fi setup mode
Solid Blue: Setup active
Solid Green: Connected to Wi-Fi
Yellow: Programming mode

Connect to True Protection

Confirm the hub’s LED is solid green.
Log in to your True Protection Customer Portal.
Go to Settings → Manage Devices → Add Device → Garage Door → MyQ Smart Garage Hub.
Follow the prompts to complete setup using your hub’s serial number.
Once added, refresh your equipment list to verify the connection.

Compatible Garage Door Openers

Most garage door openers manufactured after 1993 are compatible. The following brands typically work with the LiftMaster MyQ Smart Garage Hub:

Chamberlain
Craftsman
Genie (models from 1996–2016)
LiftMaster
Linear
Overhead Door (1996–2016 models)
Raynor
Stanley
Wayne Dalton
Other brands manufactured after 1993 (e.g., Access Master, Do-It, Master Mechanic, True Value)

Caution: The MyQ Smart Garage Hub is not compatible with garage openers that use DIP switch programming for remotes.

Erase Hub Information

Erase Wi-Fi settings: Press and hold the Wi-Fi button until only the blue LED blinks.
Erase Door Sensors: Press and hold Button 1 or 2 until the yellow LED turns off.