LiftMaster device is in malfunction
A LiftMaster device may go into malfunction if the Smart Garage Hub/Internet Gateway goes offline or if the garage door opener fails to update the status on the Customer Website and app. How to resolve: Verify if the hub/gateway or garage door is malfunctioning Using the Partner Portal: * Log into the Partner …
Remote commands are not opening or closing the garage door attached to a LiftMaster garage device
There are multiple reasons why the LiftMaster MyQ Smart Garage Hub or Retrofit with Internet Gateway & Control Panel might not be able to open or close the garage door using remote commands. Important : Between each of these steps, send a remote command to see if the previous step resolved the issue. If remote …
Factory reset a LiftMaster MyQ Smart Garage Hub
To factory reset an 821LM, 821LMB, or MyQ-G0301 : * Press and hold on the Wi-Fi Hub until the blue LED blinks, then release. * While the blue LED is blinking, hold on the Wi-Fi Hub again until the blue LED pauses, then blinks again. You will also hear a beep and see the yellow LED briefly blink. * The Wi-F…
LiftMaster MyQ Smart Garage Hub - Troubleshooting Guide
This guide includes troubleshooting steps for situations that may occur with the LiftMaster MyQ 821LM, 821LMB, 821LMC-S, or MyQ-G0301. LED indicators When troubleshooting, take note of the various LEDs on the LiftMaster MyQ Smart Garage Hub. LED color and state MyQ Smart Garage Hub status Wi-Fi needs to b…
LiftMaster MyQ Enabled Garage Door (MyQ Opener + Internet Gateway) - Installation Guide
Required items for installation Garage door compatibility MyQ Internet Gateway (828LM) MyQ enabled LiftMaster® or Chamberlain Brand Opener Opener Quick ID MyQ enabled LiftMaster® or Chamberlain branded MyQ or AssureLink logo is on the opener E.g. Garage Door with 880LM Control Panel. Conne…
Connect a LiftMaster MyQ Smart Garage Hub to a Wi-Fi network
The LiftMaster MyQ® Smart Garage Hub (821LM, 821LMB, 821LMC-S, and MyQ-G0301) requires an internet connection to function properly. The hub can be connected to a Wi-Fi network using one of the three following methods. For more information about troubleshooting, see LiftMaster MyQ Smart Hub - Troubleshooting Guide .…
LiftMaster MyQ Retrofit with Internet Gateway and Control Panel - Installation Guide
Required items for installations Garage door compatibility MyQ Control Panel (888LM/889LM) MyQ Internet Gateway (828LM) Compatible door opener Opener Quick ID LiftMaster compatible brands made after 1998 LiftMaster, Chamberlain, Sears/Craftsman, Raynor and Access opener. ALL with a purple learn button w…
Factory reset a LiftMaster/Chamberlain Wi-Fi Garage Door Opener
When a factory reset is performed, all remote controls and keyless entry codes are erased from the garage door opener. The remotes and keyless entry will need to be reprogrammed. To factory reset a LiftMaster/Chamberlain Wi-Fi Garage Door Opener: * Press and hold the LEARN button on garage door opener until the …
LiftMaster MyQ Smart Garage Hub - Installation Guide
Overview The LiftMaster MyQ Smart Garage Hub is a kit that allows dealers to integrate a wide range of Garage Door Openers with a customer's Alarm.com account, enabling all of the same remote functionality as the LiftMaster retrofit kit on a broader range of devices. This solution allows almost any garage door to…
LiftMaster/Chamberlain Wi-Fi Garage Door Opener - Installation Guide
Required Items for Installation: * LiftMaster or Chamberlain Wi-Fi Enabled Garage Door Opener (i.e., motor) Caution : The Chamberlain LW5000EV, despite having MyQ and Wi-Fi printed on it, still requires the use of a MyQ Internet Gateway or MyQ Smart Garage Hub for remote control. For more information regardin…
