Compatibility 

What Lutron solutions are compatible with Alarm.com? 

Alarm.com supports the following Lutron solutions:

• Caséta Wireless
• RA2 Select 
• RadioRA 2 with firmware 6.1.0+
• Homeworks QS with firmware 5.1.0+

Important: An internet connection is required for Lutron Integration. All communication with Lutron devices are routed through a gateway (i.e., Smart Bridge for Caséta Wireless, Repeater for RadioRA 2 and RA2 Select, and Processor for HomeworksQS) that is connected to the internet via an Ethernet connection.

For more information about the compatible Lutron solutions, refer to Lutron system comparison. 

What features are supported with the Lutron Integration? 

• Plug-in switch and dimmer control
• In-wall switch and dimmer control
• Light schedules
• Individual shade control (Venetians coming soon)

What is a Phantom button?

A Phantom button is a virtual button that only exists in the customer interface but acts like a physical button. It can be created to control one or more Lutron devices with the touch of an electronic button in the case that there is no physical button.

Example: A customer might want a 'button' that can control the lights in the master bedroom along with the master bathroom at the same time. If they do not have a physical button to do so, they can create a phantom button in the app that enables them to control both at the same time with one button.

Can users that have Lutron create the same rules and schedules as users that have Z-Wave lights?

Yes. They can utilize the same rules and schedules available for Z-Wave lights, including Geo-Fence. Additional options in terms of scenes and rules are available through the Lutron software. One exception is the rule that turns on a light when a Doorbell Camera button is pressed or senses motion, which is currently not offered.

Additionally, rules triggered by a motion sensor being activated can only be triggered when the motion is idle on Alarm.com. This is different than the behavior of Z-Wave lights, which are triggered locally from the module. For more information, see How do motion sensors report Sensor Activity Monitoring statuses?.

In addition to Doorbell Camera rules, Video Analytics light automation rules are also incompatible with Lutron lights.

Important: Any rules or schedules for Lutron devices must be created separately from the rules and schedules already created for Z-Wave lights. It is required to select Lutron Devices when creating these rules or schedules.

How many Lutron devices can be integrated with Alarm.com?

The Alarm.com platform does not place any limit on the number of Lutron devices that can be integrated. Alarm.com can integrate as many devices as the Lutron platform allows. For more information about each Lutron system type and their device limits, see Lutron system comparison.

Why can’t the user see the Lutron devices on the lights screen of my security panel?

Integration with Lutron devices is done through the cloud. Lutron devices communicates with their respective gateway (i.e., Homeworks QS processor, Radio RA2 Repeater, or Caséta Smart Bridge) through their proprietary radio frequency (RF) called Clear Connect, or wired communication (in the case of Homeworks QS). Lutron devices do not communicate locally with the security panel. This means that when connection with the gateway is lost, users will not be able to control the Lutron devices.

What is Clear Connect?

Clear Connect is a Fixed Repeater (Star) Network that uses broadband to connect to Alarm.com. It operates at 434 MHz. Unlike Z-Wave, it does not allow for end devices (e.g., light switches) to extend the range of the network by acting as repeaters. Clear Connect allows for distributed intelligence. This means that lights can be turned on at the same time and scenes to be activated seamlessly.

What is the range of Clear Connect?

The indoor products specs for Clear Connect is: 

• 60 feet between repeaters (applicable for RadioRA2 and HomeworksQS where more than one repeater can be on the same network).
• 30 feet between a repeater and any other device.

Note: Repeaters are also known as Smart Bridge for Caséta Wireless systems.

Additional information

Installation

For installation instructions, see Caséta and RA2 Select Integration - Installation guide and RadioRA 2 and HomeWorks QS Integration - Installation guide.

Do I need to be a Lutron dealer/installer to configure the integration?

RadioRA® 2 & Homeworks® QS

No, but the customer does need to have a repeater/processor with the latest firmware. If they do not, they would need to call their Lutron dealer/installer to upgrade their repeaters.

Caséta® Wireless

No. However, it is highly recommended to complete shades training if you are planning to include shades as part of your solution. To configure and set up the system, use Lutron’s Caséta Wireless app. For more information about Lutron’s Caséta Wireless app, refer to Lutron's Smart Living. 

I’m interested in selling Lutron equipment. What certification do I need?

Caséta® Wireless

No qualification is required for this solution. Setup of the system is done through Lutron’s free Caséta Wireless app. Purchase the equipment and get started today!

RadioRA® 2

RadioRA 2 requires the use of special programming software. Therefore, training and certification is required to install the system. 

There are two levels of training for RadioRA 2:

• Level 1: 100 Devices or less – Essentials software
  • Training can be done online or you can attend a local training session conducted by a Lutron representative.
• Level 2: 200 Device or less – Inclusive software
  • 2-Day training conducted by Lutron Application Engineer (available in PA, FL, CA or Canada).

Note: Integration of existing RadioRA 2 system into an Alarm.com account does not require training or certification. Qualification is only required for the installation of a new RadioRA 2 system or the reprogramming of an existing RadioRA 2 system.

Homeworks® QS

Homeworks QS allows for many customizations in their programming, as a result, training is more involved. Qualification is required for purchase of Homeworks QS equipment.

• Application must be completed and approved prior to training. Contact local Lutron Representative for more information.
• 3 to 5 day training at Lutron PA Headquarters.
• Use of mentor account strongly recommended for first project.

Note: Integration of existing Homeworks QS system into an Alarm.com account does not require training or certification. Qualification is only required for the installation of a new Homeworks QS system or the reprogramming of an existing Homeworks QS system.

Where can I find out more information about Lutron training sessions and certification?

A good resource to find out about attending training sessions and/or getting certified with Lutron is LCI Online (www.lutron.com/lcionline). 

Where can I find more information about Lutron?

The best place to learn more about Lutron’s offerings is on their website: www.lutron.com. 

Where on the Customer Website and app can Lutron lights and shades be controlled once installed?

Lutron light devices can be controlled from the Lights card, while Lutron shades can be controlled from the Shades card on the Home page on the Customer Website and app.

Note: The customer must have iOS app version 4.11.1+ or Android app version 4.10.16+ to see a separate card for shades.

Customer Website:

     

Customer app: