Lutron system comparison
Lutron System Comparison Guide The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to …
Lutron device name keeps reverting back to the original name after being changed on the Customer Website
How to Rename Lutron Devices and Update the Equipment List Step 1: Rename Devices in the Lutron App or Website Lutron devices must be renamed using the Lutron app or Lutron website . For assistance with renaming devices within the Lutron system, please contact Lutron directly or refer to their official documenta…
Lutron Caséta equipment list is not populating
Depending on the Caséta Wireless connection quality, it can sometimes take up to 10-15 minutes for the Lutron equipment list to populate in the Event History on the Partner Portal. Equipment list issues, like most unexpected behavior with the Alarm.com's Lutron integration, are often a result of internet connectiv…
Unable to connect Lutron controller to the internet
If unable to connect a Lutron controller to the internet, consider the following questions and troubleshooting information. Supported Lutron controllers The following Lutron controllers are supported: * RadioRa2 Main Repeater * HomeWorksQS Processer * Caseta Wireless Initial considerations If a customer is…
Lutron Integration
Compatibility What Lutron solutions are compatible with Alarm.com? Alarm.com supports the following Lutron solutions: * Caséta Wireless * RA2 Select * RadioRA 2 with firmware 6.1.0+ * Homeworks QS with firmware 5.1.0+ Important : An internet connection is required for Lutron Integration. All communication with L…
