Z-Wave light statuses can be viewed from the Partner Portal, MobileTech app, Customer Website, and Customer app. For more information about how light status works with Alarm.com, see How does Z-Wave light status work?. 

Certain panel or module firmware versions are required to have the ability to view light statuses on Z-Wave lights. For more information about requirements to view light statuses, see What are the panel and module requirements to view Z-Wave light status?.

Note: If the status shows as Offline, verify the Z-Wave light is plugged in, powered on, and still functioning properly. For more information about troubleshooting Z-Wave device malfunctions, see Z-Wave device is in malfunction or offline. 

To view light statuses using the Customer Website: 

1. Log into the Customer Website.
2. On the Lights card, click .
3. On the Lights page, each light has its own status and states if the device is On or Off.
   •  indicates the light is on. 
   •  indicates the light is off. 
   •  indicates the light device may be offline. 

To view light statuses using the Customer app: 

1. Log into the Customer app.
2. Navigate to the Lights section of the app, either from:
   • The home screen: 
     • Flick to scroll to the Lights card, then tap  to go to the Lights section of the app. 
   • The menu option:
     • Tap . 
     • Tap Lights.
3. On the Lights page: 
   • The light is on if  is highlighted as shown in the following image. 
     
     
      
   • The light is off if  is highlighted as shown in the following image. 
     
     
      
   • If the light on and light off buttons are greyed out, the light device may be offline.