Is there a recommended Wi-Fi extender for the SkyBell Doorbell Camera?
Alarm.com recommends using the Netgear WN3000RP Wi-Fi extender with the SkyBell Doorbell Camera. For more information about installing the WN3000RP, refer to Netgear's Universal WiFi Range Extender WN3000RP Installation Guide . Functionality includes: * This Wi-Fi extender broadcasts a unique SSID by default (e.g…
Slim Line Wi-Fi Doorbell Camera failing installation at 10 percent after a firmware update
Alarm.com has noticed an issue with a small percentage of Slim Line Wi-Fi Doorbell Cameras (ADC-VDB105/106) failing to reconnect wirelessly following a firmware update. Enrolling the Slim Line Wi-Fi Doorbell Camera manually can help resolve the behavior. Before attempting a manual Wi-Fi connection, verify that all r…
SkyBell HD Wi-Fi Doorbell Camera (ADC-VDB101/102) - LED and Troubleshooting Reference Guide
SkyBell HD Wi-Fi Doorbell Camera LED guide LED pattern key Normal operation LED pattern Description Details Ready and working normally Use the Alarm.com app or Customer Website to choose a custom color in place of default green. In Call mode A call has been initiated (i.e., the doorbell button was pr…
Can the SkyBell Doorbell Camera be used without a chime?
SkyBell Doorbell Camera: Wiring & Power Requirements The SkyBell Doorbell Camera can be powered with either an AC transformer or a DC adapter. For reliable performance, follow the recommended wiring methods and ensure the correct resistor is used when required. General Guidelines * For currents above 0.5 A , i…
Slim Line Wi-Fi Doorbell Camera (ADC-VDB105/106/105x/106x) - LED and Troubleshooting Reference Guide
Slim Line Wi-Fi Doorbell Camera LED guide LED pattern key Normal operation LED pattern Description Details Ready and working normally Use the Alarm.com app or Customer Website to choose a custom color in place of default green. In Call mode A call has been initiated (i.e., the doorbell button was press…
What do the LEDs on the SkyBell Doorbell Camera mean?
SkyBell Doorbell Camera LED Patterns & Troubleshooting Guide Use this reference to understand SkyBell Doorbell Camera LED cycles for setup, troubleshooting, and normal operation. Covers SkyBell HD and Slim Line models. Typical LED Cycles by Process First Bootup * Solid yellow * Blue/red (Charging) * Green/red …
SkyBell Doorbell Camera is not ringing
The SkyBell Doorbell Camera can control its own internal speaker as well as a chime inside the building. There are different steps to take depending on which part is not ringing. If the indoor chime is not ringing correctly Verify the door chime type Determine whether the customer has a digital or mechanical door …
Update the firmware on a SkyBell Doorbell Camera
How to Update Alarm.com Video Device Firmware The firmware of an Alarm.com video device can be updated remotely using the Partner Portal, MobileTech app, or Customer Website. Note: The Upgrade option only appears when there is an available update for the video device. Update Using the Partner Portal * Log i…
Reconnect a SkyBell Doorbell Camera if the wireless network or router changes
How to Reconnect a SkyBell Doorbell Camera to Wi-Fi If you’ve upgraded your router or changed your Wi-Fi network name or password, your SkyBell Doorbell Camera will need to be reconnected. With the correct service package, this can be done quickly using the Customer app or MobileTech app, without deleting or factory…
Which transformers are compatible with the SkyBell Doorbell Camera?
Powering a SkyBell Doorbell Camera The SkyBell Doorbell Camera (ADC-VDB101/102/105/106/105x/106x) can be powered using either an AC transformer with a chime or a plug-in DC power supply . Each setup has its own requirements and considerations. Low Voltage Doorbell Transformer (AC) Rating: 16–24 VAC, 10 VA (20 …
