SkyBell Doorbell Camera is constantly buzzing or humming
The SkyBell Doorbell Camera does not make a buzzing sound, but the transformer can. If the transformer is buzzing, it is not able to produce enough power for the SkyBell Doorbell Camera. To troubleshoot a buzzing door chime: An incorrectly configured SkyBell Doorbell Camera or a transformer that is too old can caus…
Adjust the motion sensitivity of the SkyBell Doorbell Camera
SkyBell Doorbell Camera: Adjusting Motion Sensitivity SkyBell Doorbell Cameras use both passive infrared (PIR) and camera-based sensor triggers to detect activity and record clips. Once triggered, the motion sensor takes up to 20 seconds to reset before detecting again. The motion detection range is approxim…
SkyBell HD Wi-Fi Doorbell Camera (ADC-VDB101/102) - LED and Troubleshooting Reference Guide
SkyBell HD Wi-Fi Doorbell Camera LED guide LED pattern key Normal operation LED pattern Description Details Ready and working normally Use the Alarm.com app or Customer Website to choose a custom color in place of default green. In Call mode A call has been initiated (i.e., the doorbell button was pr…
SkyBell Doorbell Camera is not ringing
The SkyBell Doorbell Camera can control its own internal speaker as well as a chime inside the building. There are different steps to take depending on which part is not ringing. If the indoor chime is not ringing correctly Verify the door chime type Determine whether the customer has a digital or mechanical door …
What do the LEDs on the SkyBell Doorbell Camera mean?
SkyBell Doorbell Camera LED Patterns & Troubleshooting Guide Use this reference to understand SkyBell Doorbell Camera LED cycles for setup, troubleshooting, and normal operation. Covers SkyBell HD and Slim Line models. Typical LED Cycles by Process First Bootup * Solid yellow * Blue/red (Charging) * Green/red …
Can the SkyBell Doorbell Camera be used without a chime?
SkyBell Doorbell Camera: Wiring & Power Requirements The SkyBell Doorbell Camera can be powered with either an AC transformer or a DC adapter. For reliable performance, follow the recommended wiring methods and ensure the correct resistor is used when required. General Guidelines * For currents above 0.5 A , i…
Slim Line Wi-Fi Doorbell Camera (ADC-VDB105/106/105x/106x) - LED and Troubleshooting Reference Guide
Slim Line Wi-Fi Doorbell Camera LED guide LED pattern key Normal operation LED pattern Description Details Ready and working normally Use the Alarm.com app or Customer Website to choose a custom color in place of default green. In Call mode A call has been initiated (i.e., the doorbell button was press…
SkyBell Doorbell Camera Live View is solid gray, black, or white
SkyBell Doorbell Camera – Live View Troubleshooting If your SkyBell Doorbell Camera is receiving information and audio but the Live View screen is black, white, gray, or not loading, follow this guide to restore proper video performance. 1. Verify Mobile Device Status * Ensure the phone is not on an active ca…
SkyBell Doorbell Camera motion troubleshooting guide
The SkyBell Doorbell Cameras are designed to replace a user’s current doorbell configuration. In some cases, the existing location that was effective for a doorbell button may not be ideal for the SkyBell Doorbell Camera. The following sections have steps to improve performance in suboptimal conditions. Faces are p…
Update the firmware on a SkyBell Doorbell Camera
How to Update Alarm.com Video Device Firmware The firmware of an Alarm.com video device can be updated remotely using the Partner Portal, MobileTech app, or Customer Website. Note: The Upgrade option only appears when there is an available update for the video device. Update Using the Partner Portal * Log i…
