Connect a Qolsys IQ Panel 2 to a Wi-Fi network
The Qolsys IQ Panel 2 is compatible with Dual-Path Wi-Fi communication. The panel can be connected to a Wi-Fi network using the panel, Partner Portal, or MobileTech app. Note : A communication test must be performed to initially register the cellular module before a Wi-Fi or Dual-Path test is performed. If a communi…
Bypass a sensor on a Qolsys IQ Panel 2
On the Qolsys IQ Panel 2, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the Customer Website or app. Simply sending an arming command will automatically bypass all zones that would prevent arming. A motion s…
Clear a Severe Weather Alert from a Qolsys IQ Panel 2
Severe weather alerts to the panel notify customers of incoming dangerous weather. The alerts only come in for tornado, fire, or tsunami warnings. When an alert comes in, there is a series of audible beeps and a message on the panel. For more information about severe weather alerts, see Severe Weather Alerts . Not…
What are the Power Requirements for a Qolsys IQ Panel 2?
Measuring panel voltage is a common troubleshooting step when experiencing odd behavior on a panel. Most often, this step is required when there is a Modem-Panel Comm message, or the panel is not communicating properly with Alarm.com. If the voltage drops low, a modem-panel communication trouble may occur. Voltage…
Configure Qolsys IQ Panel 2 Camera Image Uploads for Alarms or Local Disarms
Qolsys IQ Panel 2 camera images uploads for local disarms and alarms can be configured using the Customer Website. Captured images are saved in the Images event gallery on the Customer Website or app. For more information about viewing the event gallery, see View the Images Event Gallery and Past Events . When th…
What is PowerG on the Qolsys IQ Panel 2?
PowerG is a commercial-grade, two-way communications protocol with an extreme range of over 6,000 feet (about 2,000 meters), much greater than the industry standard. The signal automatically adjusts to preserve device battery life, up to eight years. The PowerG network uses Frequency Hopping Spread Spectrum technolo…
Enable or Disable Auto Stay on a Qolsys IQ Panel 2
The auto stay feature is a way for panels to prevent false alarms. If arming locally, the customer must exit through an entry/exit sensor during the exit delay in order to have the panel arm away. Otherwise, it always reverts to arm stay. This is not the case when arming from an app or keyfob. To configure auto stay…
Restore a Qolsys IQ Panel to a Qolsys IQ Panel 2
It is possible to back up sensor programming and user codes from a Qolsys IQ panel and restore those settings to a Qolsys IQ Panel 2. Once a Qolsys IQ panel is backed up on the Partner Portal, this can be applied to the Qolsys IQ Panel 2. Important considerations * This page outlines the procedure for restoring be…
Upgrade the Firmware on a Qolsys IQ Panel 2
The Qolsys IQ Panel 2 has the option to remotely upgrade the panel, enable automatic updates, and also perform bulk upgrades to multiple panels. Important : The update is sent through IP only, so the panel must be disarmed and connected to Wi-Fi in order to send. Updates may take up to a few hours to apply at the p…
Remotely Find the Serial Number for an Enrolled Sensor on a Qolsys IQ Panel 2
The serial number for sensors enrolled on a Qolsys IQ Panel 2 can be found remotely using the Partner Portal or MobileTech app. For information about finding the serial number for a deleted sensor, see Remotely find the serial number for a deleted sensor . To find the serial number of a sensor using the Partner Po…
