Panel signal strength can be requested from the Partner Portal, MobileTech app, and locally at the panel.

For more information about signal troubleshooting, see 2GIG GoControl - Signaling Troubleshooting Guide. 

To find the signal strength using the Partner Portal: 

1. Log into the Partner Portal.
2. Find the customer account.
3. Click Signaling.
4. In Signal Strength History, click Request Signal Strength.
5. Click Send Command.
6. After a minute or so, click  to view the most recent signal strength reading.

The signal strength is reported in bars, from 0 bars to 6 bars, 6 being the best possible. Keep in mind that a sustained signal level of two or more bars is the recommended minimum.

To find the signal strength using the MobileTech app: 

1. Log into the MobileTech app.
2. Find the customer account.
3. Tap Equipment.
4. Tap Communication.
5. Tap to expand Communication Actions.
6. Tap Request Signal Strength.
7. Tap Send Command.
8. On the previous page, tap to expand Signal Strength History.
9. After a minute or so, tap  to view the most recent signal strength reading.

The signal strength is reported in bars, from 0 bars to 6 bars, 6 being the best possible. Keep in mind that a sustained signal level of two or more bars is the recommended minimum.

To find the signal strength using the 2GIG GoControl panel:

1. Go to the home screen.
2. Tap Security.
3. Tap Menu.
4. Tap Toolbox.
5. Enter the installer code.
6. Tap the arrow to scroll to find Installer Toolbox. 
7. Tap Radio Status.
8. In Signal Strength, it reports in internal signal level from 1 to 31, 31 being the best possible. Keep in mind that a sustained internal signal level of 9 is the recommended minimum.

For more information about the difference between internal signal strength and bars, see Remotely find the signal strength of a module.