The serial number for sensors enrolled on a 2GIG GoControl can be found remotely using the Partner Portal or MobileTech app.

For information about finding the serial number for a deleted sensor, see Remotely find the serial number for a deleted sensor.

To find the serial number of a sensor using the Partner Portal:

1. Log into the Partner Portal.
2. Find the customer account.
3. Click Equipment.
4. Click Sensors. 
5. Click Advanced Sensor Settings.
6. Using the Filter by dropdown menu, select the device to find its serial number.
7. The serial number is the 7-digit number in RF Id. 

To find the serial number of a sensor using the MobileTech app:

1. Log into the MobileTech app. 
2. Find the customer account.
3. Tap Equipment.
4. Tap Sensors. 
5. Tap to expand Sensor Actions. 
6. Tap Advanced Sensor Settings.
7. Using the dropdown menu, select the device to find its serial number.
8. The serial number is the 7-digit number in RF Id.