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Home > True Protection > Alarm Systems > 2Gig Equipment > Disable trouble beeps on a 2GIG GC3
Disable trouble beeps on a 2GIG GC3
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There is no way to indefinitely disable trouble beeps at all times for the 2GIG GC3 panel. Trouble beeps include beeps caused by AC power loss, system low battery, sensor low battery or RF supervision, failure to communicate with the Monitoring Station, control panel tampering while disarmed, and cell radio faults.

However, it is possible to mute trouble beeps from 10 PM to 9 AM by enabling Q42 in panel programming. Q42: Trouble doesn't sound at night prevents audible trouble alerts from waking users during nighttime hours. When this feature is enabled, audible trouble alerts are suppressed between the pre-configured hours of 10:00 PM and 9:00 AM. This setting does not suppress any other trouble alert features. 

The system continues to display trouble alert messages on the touchscreen, transmit trouble reports to the monitoring station, and log trouble alerts in the system's alarm history.

To disable trouble beeps at night using the Partner Portal:

  1. Log into the Partner Portal.
  2. Find the customer account.
  3. Click Remote Toolkit.
  4. In the Command Catalog, click to expand Beeps & Speakers.
  5. In Beeps & Speakers, click Q42: Select trouble doesn't sound at night (0 to 1).
  6. In the New value dropdown menu, click to select (1) enabled.
  7. Click Change.

To disable trouble beeps at night using the MobileTech app:

  1. Log into the MobileTech app.
  2. Find the customer account.
  3. Tap Remote Toolkit.
  4. Tap Command Catalog.
  5. Tap to expand Trouble Condition Settings.
  6. Tap Q42: Select trouble doesn't sound at night (0 to 1).
  7. In the New value dropdown menu, tap to select (1) enabled.
  8. Tap Change.

To disable trouble beeps at night using the 2GIG GC3:

  1. Go to the home screen.
  2. Tap System Settings.
  3. Enter the installer code.
  4. Tap Installer Toolbox.
  5. Tap System Configuration.
  6. Tap Go to.
  7. Tap 42.
  8. Tap 1 to enable disabling trouble beeps at night.

 

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Disable_trouble_beeps_on_a_2GIG_GC3.pdf
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