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Showing articles from Qolsys tag

What are the Power Requirements for a Qolsys IQ Panel 2?

Measuring panel voltage is a common troubleshooting step when experiencing odd behavior on a panel. Most often, this step is required when there is a  Modem-Panel Comm  message, or the panel is not communicating properly with Alarm.com. If the voltage drops low, a modem-panel communication trouble may occur. Voltage…

Customize the Panel Setup Wizard for the Qolsys IQ Panel 2

Several steps of the panel setup wizard on the Qolsys IQ Panel 2 can be customized using the Partner Portal or MobileTech app. For information about locally customizing the setup wizard using the panel, see page 22-25 of  Qolsys IQ Panel 2 Software Version 2.5.0 - Installation Guide . Important : The Qolsys IQ Panel…

Does the IQ Panel 2 have a secondary touchscreen keypad?

Yes. The IQ Remote is the name of the secondary touchscreen keypad compatible with the Qolsys IQ Panel 2. Note : The IQ Remote is not the same as the IQ2, which is the secondary touchscreen for the first generation Qolsys IQ Panel. The IQ2 cannot be used with the IQ Panel 2, and the IQ Remote cannot be used with the…

What device IDs are Image Sensors enrolled in for a Qolsys IQ Panel 2?

Image Sensors can be enrolled in any available device ID on a Qolsys IQ Panel 2. Additional resources Enroll in the  Interactive Services & Image Sensor 201  training course today! For more information on accessing Academy Training, see  How can I access Academy Training? .

Configure Face Recognition for unexpected activity on a Qolsys IQ Panel 2

Customers can monitor for unauthorized code sharing and receive alerts whenever the person using a disarm code is different from the person assigned to that code. These alerts include a disarm image taken at the panel, so customers can see who accessed their properties and take immediate action as needed. This featur…

Send a Message to a Qolsys IQ Panel 2

Enterprise Notices allow dealers to send messages to be displayed locally at the panel. There are multiple default messages to choose from that can be sent to the panel. This feature does not allow personalized messages to be sent to the panel. Currently, the messages are only available in English. To send a message…

Qolsys IQ Panel 2 - Battery Replacement

The Qolsys IQ Panel 2 requires a special battery pack available for purchase from the manufacturer. To replace the battery in a Qolsys IQ Panel 2: If desired, put the system in test mode with the monitoring station before proceeding. For more information, see  Put a system On Test with the monitoring station . Cau…

Send a Communication Test from IQ Panel 2

Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. For this test to send a signal to the monitoring station, verify  Manual/Auto Tests   are selected as an  Event to Forward  in the customer's  Monitoring Settings . For more info…

How do multiple partitions work with the Qolsys IQ Panel 2?

Compatibility * On panel firmware version below 2.3.0, the Qolsys IQ Panel 2 supports one partition. * On panel firmware version 2.3.0+, the Qolsys IQ Panel 2 supports up to four partitions. For more information about updating the panel firmware remotely, see  Upgrade the firmware on a Qolsys IQ Panel 2 . Remotel…

Enable the Manage My System Landing Page on a Qolsys IQ Panel 2

The Qolsys IQ Panel 2 supports the  Manage My System  landing page enabling users to see the panel’s Wi-Fi connectivity status, the panel's software version, and the state of the panel’s Bluetooth radio. The following image is an example of how the  Manage My System  landing page appears on the Qolsys IQ Panel 2 s…

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