Program a sensor or peripheral device to a 2GIG GC3
Sensors and peripheral devices can be added to a 2GIG GC3 panel using the Partner Portal, MobileTech app, or locally using the panel. Note : Device partitions can be configured if the 2GIG GC3 is on firmware version 3.2+ for Smart Areas support. For more information about multiple partitions with the 2GIG GC3, see …
Find the signal strength on a 2GIG GC3
Panel signal strength can be requested from the Partner Portal, MobileTech app, and locally at the panel. To find the signal strength using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Signaling . * In Signal Strength History , click Request Signal Strength . * Cli…
Configure cross zoning on a 2GIG GC3
On the 2GIG GC3, zones 99 and 100 can be configured to be cross zones. Cross zoning helps with false alarm reduction and unnecessary police dispatches. Typically, cross zoning is used with a motion sensor in a high traffic area combined with either a second motion sensor or a contact sensor nearby. This setup allows…
Manage Z-Wave devices on a 2GIG GC3
The Z-Wave controller on the 2GIG GC3 is in the panel itself, so swapping the panel requires the deletion and addition of existing Z-Wave devices, while swapping the module requires no action in regards to Z-Wave. It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensure netw…
2GIG GC3 - Panel-specific app feature compatibility
Some features of the Alarm.com mobile app are available or unavailable depending on panel limitations. For a table of which features are available for each app operating system version, see Alarm.com app feature compatibility . Arming app options Silent Arming Incompatible. Silent arming can only be done lo…
Cell module not detected displays on a 2GIG GC3
If Cell module not detected displays on a 2GIG GC3, perform the following steps to locally resolve the behavior. How to resolve: Verify compatible panel firmware Verify the panel firmware version is compatible with the module. For more information about compatible panel firmware versions, see What are the firm…
Change the lack of usage signal period for a 2GIG GC3
If the panel is not armed or disarmed within a given period, a signal is sent to the monitoring station. To configure the lack of usage signal period using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Remote Toolkit . * In Command Catalog , click to expand Timers …
Enable or disable quick arming on a 2GIG GC3
Quick arming allows the user to arm the system without having to enter their user code. Quick arming can be adjusted using the Partner Portal, MobileTech app, or the 2GIG panel. To enable or disable quick arming using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Remote…
Change the temperature format (units) on a 2GIG GC3
The temperature format that displays on the 2GIG GC3 panel can be changed by using the 2GIG GC3 panel, Partner Portal, MobileTech app, or the Customer app. For more information about how the customer can adjust the temperature format using the Customer app, see Change system settings using the Customer app . To ch…
2GIG GC3 - Secondary touchscreen keypads SP2/SP1
SP1 The SP1 (2GIG-SP1-GC3) is a secondary touchscreen for the 2GIG GC3 that offers more options and control than the original SP2. The SP1 offers the exact same control features as the main GC3 panel. Full security control, as well as control over automation devices, including Scenes , Rooms , and Bookmarking o…
