SP1 The SP1 (2GIG-SP1-GC3) is a secondary touchscreen for the 2GIG GC3 that offers more options and control than the original SP2. The SP1 offers the exact same control features as the main GC3 panel. Full security control, as well as control over automation devices, including Scenes , Rooms , and Bookmarking o…
Panel signal strength can be requested from the Partner Portal, MobileTech app, and locally at the panel. To find the signal strength using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Signaling . * In Signal Strength History , click Request Signal Strength . * Cli…
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GC3 Pan…
Monitoring Station dialer codes are led with either a 1 or E to indicate the event signal, and led with a 3 or R to indicate a restore signal. The event history on Alarm.com always displays the codes leading with a 1 to indicate the event and 3 to indicate the restore. Reporting Zones 2GIG Type De…
Some features of the Alarm.com mobile app are available or unavailable depending on panel limitations. For a table of which features are available for each app operating system version, see Alarm.com app feature compatibility . Arming app options Silent Arming Incompatible. Silent arming can only be done lo…
On the 2GIG GC3 panel, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the customer website or mobile app. When sending an arming command, the system automatically bypasses the sensor if Q20: Keyfob/remote a…
Sensors and peripheral devices can be added to a 2GIG GC3 panel using the Partner Portal, MobileTech app, or locally using the panel. Note : Device partitions can be configured if the 2GIG GC3 is on firmware version 3.2+ for Smart Areas support. For more information about multiple partitions with the 2GIG GC3, see …
The Z-Wave controller on the 2GIG GC3 is in the panel itself, so swapping the panel requires the deletion and addition of existing Z-Wave devices, while swapping the module requires no action in regards to Z-Wave. It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensure netw…
If Cell module not detected displays on a 2GIG GC3, perform the following steps to locally resolve the behavior. How to resolve: Verify compatible panel firmware Verify the panel firmware version is compatible with the module. For more information about compatible panel firmware versions, see What are the firm…
If the panel is not armed or disarmed within a given period, a signal is sent to the monitoring station. To configure the lack of usage signal period using the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Click Remote Toolkit . * In Command Catalog , click to expand Timers …