The Z-Wave controller on the 2GIG GoControl is in the panel itself, so swapping the panel requires the deletion and addition of existing Z-Wave devices, while swapping the module requires no action in regards to Z-Wave. It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensur…
The 2GIG GoControl 1 and 2 panel allows users to interact with Z-Wave lights, thermostats, locks, and garage devices locally at the panel in the Services menu. For information on adding Z-Wave devices, see Manage Z-Wave devices on a 2GIG GoControl . Note : Additional Z-Wave devices may be able to be added and con…
The serial number for sensors enrolled on a 2GIG GoControl can be found remotely using the Partner Portal or MobileTech app. For information about finding the serial number for a deleted sensor, see Remotely find the serial number for a deleted sensor . To find the serial number of a sensor using the Partner Porta…
The 2GIG GoControl supports up to eight keyfobs. Keyfobs enroll in the panel very similar to wireless RF sensors remotely using the Partner Portal or locally using the control panel. For information about locally programming a keyfob, see 2GIG GoControl Installation Guide - 4 Button Key Ring Remote . To enroll a k…
Sensors can be added to a 2GIG GoControl panel remotely using the Partner Portal and MobileTech. For information about remotely enrolling a keyfob, see Enroll keyfobs to the 2GIG GoControl . To remotely program a sensor u sing the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Cl…
Each sensor (wireless or wired) installed in the system is programmed to a specific sensor number and sensor type (zone). The sensor number identifies the specific sensor when it is displayed on the Control Panel, recorded in the event log, or reported to the monitoring station. This allows pinpoint information ab…
On the 2GIG GoControl, zones 47 and 48 can be configured to be cross zones. Cross zoning helps with false alarm reduction and unnecessary police dispatches. Typically, cross zoning is used with a motion sensor in a high traffic area combined with either a second motion sensor or a contact sensor nearby. This setup a…
When a panel tamper occurs on a 2GIG GoControl, it locally displays Console Tamper and the trouble condition appears on Alarm.com. The tamper switch on a 2GIG GoControl is the blue button on the top of the panel near the siren. How to resolve: * Affix the backplate onto the panel and verify the blue tamper bu…
Panel signal strength can be requested from the Partner Portal, MobileTech app, and locally at the panel. For more information about signal troubleshooting, see 2GIG GoControl - Signaling Troubleshooting Guide . To find the signal strength using the Partner Portal: * Log into the Partner Portal. * Find the cust…
Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. For this test to send a signal to the monitoring station, verify Manual/Auto Tests are selected as an Event to Forward in the customer's Monitoring Settings . For more inf…