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Showing articles from 2GIG GoControl tag

Configure cross zoning on a 2GIG GoControl

On the 2GIG GoControl, zones 47 and 48 can be configured to be cross zones. Cross zoning helps with false alarm reduction and unnecessary police dispatches. Typically, cross zoning is used with a motion sensor in a high traffic area combined with either a second motion sensor or a contact sensor nearby. This setup a…

Configure the Go!Bridge with a 2GIG GoControl panel

End of Life for 2GIG Go!Bridge Nortek has announced the discontinuation of the 2GIG Go!Bridge as of April 8, 2020. Any Go!Bridges that have already been distributed will continue to be supported, including those that have not been attached to accounts yet. For more information about the announcement, see Nortek's  G…

2GIG GoControl Image Sensor ADC-IS-220-GC - Installation Guide

Product summary The Image Sensor is a pet immune PIR (passive infrared) motion detector with a built-in camera. The sensor is designed to capture images during alarm or non-alarm events. Users can also initiate image capture on-demand to Peek-In on their property. Images are stored locally and uploaded either automa…

Bypass a sensor on a 2GIG GoControl

On the 2GIG GoControl 1 and 2 panels, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the Customer Website or app. When sending an arming command, the system automatically bypasses the sensor if  Q87: Keyfob/…

Unable to perform a Cell Phone Test on a 2GIG GoControl

If the 2GIG GoControl is unable to perform a test or the  Cell Phone Test  option does not appear, try the following troubleshooting steps. Verify panel is compatible with the module There are panel firmware requirements for the 3G and 4G networks. For more information about the networks, see  What are the firmware…

Enable Weather to Panel on a 2GIG GoControl

Alarm.com offers weather to be displayed on compatible panels. The 2GIG GoControl is compatible with  Weather to Panel . On the 2GIG GoControl, the current day's forecast displays until 6:00 PM locally. After 6:00 PM, the panel displays  Tomorrow's Forecast . The panel resumes displaying  Today's Forecast  at 12:00 …

Change the temperature format (units) on a 2GIG GoControl

The temperature format that displays on the 2GIG GoControl panel can be changed by using the 2GIG GoControl panel, Partner Portal, MobileTech app, or the Customer app. For more information about how the customer can adjust the temperature format using the Customer app, see  Change system settings using the Customer …

Enroll an Image Sensor on a 2GIG GoControl

Requirements The following are required to enroll Image Sensors to a 2GIG GoControl panel: * A customer account has been created on Alarm.com with a service package that includes an  Images  add-on. * The Alarm.com module and XCVR2 transceiver are installed properly in the panel. * A cell phone test has been per…

2GIG GoControl - Sensor Groups

Each sensor (wireless or wired) installed in the system is programmed to a specific sensor number and sensor type (zone). The  sensor number  identifies the specific sensor when it is displayed on the Control Panel, recorded in the event log, or reported to the monitoring station. This allows pinpoint information ab…

2GIG GoControl - Signaling Troubleshooting Guide

Note : To ensure a stable connection, the panel should read a signal strength of at least 15/31 and successfully complete a communication test. Prior to installation: * Verify the panel is on a compatible firmware version to support the LTE module. For more information about compatibility, see  What are the firmwa…

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