Remote commands are not locking or unlocking the Z-Wave lock
If a Z-Wave lock is not locking or unlocking when a user sends a remote command using the Customer Website or app, complete the following steps: Verify the lock has completed secure enrollment Z-Wave devices that require secure enrollment should automatically complete secure enrollment after they are added into the…
Remote commands are not opening or closing the garage door attached to a LiftMaster garage device
Troubleshooting LiftMaster MyQ Smart Garage Remote Control Issues There are several reasons why the LiftMaster MyQ Smart Garage Hub or Retrofit with Internet Gateway & Control Panel may not respond to remote open or close commands. Follow these steps to diagnose and resolve the issue. 1. Verify Compatibility E…
