LiftMaster device is in malfunction
A LiftMaster device may go into malfunction if the Smart Garage Hub/Internet Gateway goes offline or if the garage door opener fails to update the status on the Customer Website and app. How to resolve: Verify if the hub/gateway or garage door is malfunctioning Using the Partner Portal: * Log into the Partner …
Z-Wave device is in malfunction or offline
How to Troubleshoot an Offline Z-Wave Device If a Z-Wave device appears offline, it means the device is not responding to commands or communicating with the Z-Wave network. Once communication resumes, the device will automatically return to online status. Follow the steps below to identify and resolve the cause. …
