Improve Image Sensor signal strength with a 2GIG GoControl
2GIG Image Sensors do not show the signal strength due to the radio frequency (RF) protocol used by 2GIG. However, 2GIG panels can check if the Image Sensor is connected to the network through the native Sensor Test menu. To access Sensor Test from the panel: * Tap Security . * Tap Menu . * Enter the master o…
Adjust the time to detect an AC power failure on a 2GIG GoControl
The amount of time AC power must be lost to trigger an AC power failure for a 2GIG GoControl is controlled by programming Question 38 (Q38). The value entered indicates the number of minutes that AC power must be lost for the status to send to the monitoring station, appear on Alarm.com, and trigger customer notific…
2GIG GoControl panel emits loud noise when arming
The loud sound emitted by a 2GIG GoControl panel (or the siren sound for three seconds, if an external siren is attached) when arming is due to UL supervision settings. When the commercial UL option is selected in the customer's monitoring settings, the panel emits an audible indicator of acknowledgment when an armin…
2GIG Z-Wave Thermostat (CT30e) - Battery Replacement
The 2GIG Z-Wave Thermostat (CT30e) requires three AA Alkaline batteries. Special battery warning * Always replace the batteries as soon as the Low Batt flashes. The thermostat is a battery-powered device. You must be responsible to replace batteries before they run out. Failure to replace batteries can result in…
2GIG GC3 Panel Version 3.2 - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GC3 Pan…
2GIG GoControl Panel Version 1.12 - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GoContr…
2GIG GoControl Panel Version 1.8 - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GoCon…
2GIG GoControl Panel Version 1.10 - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GoContr…
2GIG GC3 - Secondary touchscreen keypads SP2/SP1
SP1 The SP1 (2GIG-SP1-GC3) is a secondary touchscreen for the 2GIG GC3 that offers more options and control than the original SP2. The SP1 offers the exact same control features as the main GC3 panel. Full security control, as well as control over automation devices, including Scenes , Rooms , and Bookmarking o…
Locally update the firmware on a 2GIG GoControl panel and TS1
2GIG offers a way of updating the panel firmware directly through computer software and an update cable that is sold by 2GIG and their distributors. This method is much quicker than doing the OTA upgrade, but it requires an on-site technician and a computer with an update cable. For information about remotely upgrad…
