You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Showing articles from 2GIG tag

Remotely find the serial number for an enrolled sensor on a 2GIG GoControl

The serial number for sensors enrolled on a 2GIG GoControl can be found remotely using the Partner Portal or MobileTech app. For information about finding the serial number for a deleted sensor, see  Remotely find the serial number for a deleted sensor . To find the serial number of a sensor using the Partner Porta…

2GIG GC3 - Panel-specific app feature compatibility

Some features of the Alarm.com mobile app are available or unavailable depending on panel limitations. For a table of which features are available for each app operating system version, see  Alarm.com app feature compatibility . Arming app options Silent Arming Incompatible.  Silent arming can only be done lo…

2GIG GoControl Panic Button Remote - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GoContr…

Remotely program a sensor to a 2GIG GoControl

Sensors can be added to a 2GIG GoControl panel remotely using the Partner Portal and MobileTech. For information about remotely enrolling a keyfob, see  Enroll keyfobs to the 2GIG GoControl . To remotely program a sensor u sing the Partner Portal: * Log into the Partner Portal. * Find the customer account. * Cl…

What do the LEDs on the 2GIG HD100 mean?

LED pattern Status Description Power on Camera is powering on Mode selection Camera mode selection is active Network connection incomplete Camera needs IP address (DHCP) No network connection There is no local or Internet connection Connected to internet Local network and internet connectio…

2GIG Z-Wave Thermostat (CT-100) - Installation Guide

Alarm.com is choosing to end support for the 2GIG CT-100, the 2GIG CT-30, and the GE TSTAT-300 thermostats. It will not be possible to control those thermostats from the app or website for any new accounts created or accounts recycled after May 27th, 2018. Older accounts created before that date will not be affected.…

Manage Z-Wave devices on a 2GIG GoControl

The Z-Wave controller on the 2GIG GoControl is in the panel itself, so swapping the panel requires the deletion and addition of existing Z-Wave devices, while swapping the module requires no action in regards to Z-Wave. It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensur…

Enroll keyfobs to the 2GIG GoControl

The 2GIG GoControl supports up to eight keyfobs. Keyfobs enroll in the panel very similar to wireless RF sensors remotely using the Partner Portal or locally using the control panel. For information about locally programming a keyfob, see  2GIG GoControl Installation Guide - 4 Button Key Ring Remote . To enroll a k…

2GIG GoControl Panel Version 1.12 - Installation Guide

The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click  2GIG GoContr…

Send a communication test from a 2GIG GoControl

​Sending a communication test from the panel initiates communication and verifies that the module is communicating on the cellular network. For this test to send a signal to the monitoring station, verify  Manual/Auto Tests   are selected as an  Event to Forward  in the customer's  Monitoring Settings . For more inf…

scroll to top icon