Find the firmware version of a 2GIG GC3
The firmware version of a 2GIG GC3 can be found locally using the panel. The firmware version can also be found and requested remotely using the Partner Portal and MobileTech app. For more information about remotely finding the firmware version, see Find or request the firmware version of a panel . To find the fi…
Enable or disable auto stay on a 2GIG GoControl
The auto stay feature is a way for panels to prevent false alarms. If arming locally, the customer must exit through an entry/exit sensor during the exit delay in order to have the panel arm away. Otherwise, it always reverts to arm stay. This is not the case when arming from an app or keyfob. To configure auto s…
Remotely find the serial number for an enrolled sensor on a 2GIG GC3
The serial number for sensors enrolled on a 2GIG GC3 can be found remotely using the Partner Portal or MobileTech app. For information about finding the serial number for a deleted sensor, see Remotely find the serial number for a deleted sensor . To find the serial number of a sensor using the Partner Portal: *…
2GIG GoControl Image Sensor IS-220-GC - Data Sheet
The Image Sensor (model ADC-IS-220-GC) is compatible with the 2GIG GoControl panel with firmwares 1.10+. A cell radio and a 900 MgHz XCVR2 transceiver are required. The Image Sensor is a breakthrough new product that combines a PIR (Passive Infrared) motion sensor, an integrated still camera, completely wireless com…
Add user codes to a 2GIG GC3 panel
User codes can be added to the 2GIG GC3 panel locally or remotely using Alarm.com. For information about adding user codes remotely, see Add user codes remotely . To add user codes locally using the 2GIG GC3 panel: * Tap System Settings . * Enter the installer code or master code. * Tap Users . * Tap Add Us…
Improve Image Sensor signal strength with a 2GIG GC3
The Alarm.com Image Sensor communicates over a radio frequency (RF) to the GC3 panel. For proper operation, the Image Sensor requires a minimum of 30% signal strength. Over 40% is recommended. While there are no repeaters to increase Image Sensor RF range, there are a few steps for troubleshooting signal strength a…
Change the lack of usage signal period for a 2GIG GoControl
If the panel is not armed or disarmed within a given period, a signal is sent to the monitoring station. By default, the lack of usage signal period is set for 7 days. The signal is sent every time the panel has not been disarmed consecutively for the set time period. Example : If the lack of usage is 7 days and is…
2GIG GC3 Panel Version 3.1 - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG GC3 Pan…
Z-Wave commands work from the 2GIG GoControl panel but not from Alarm.com
If commands work from the panel but not from the Alarm.com Customer Website or app: * Verify the customer's service package has the automation device type selected. For more information about updating the service package, see Update the service package on a customer account . * Verify programming questions 7…
Configure an auto phone test on a 2GIG GoControl
Auto phone tests (also called timer or periodic tests) help verify that a system is communicating and that the monitoring station is receiving signals. The process can be different from panel to panel, and can be programmed from different ways. If the monitoring station is not receiving auto phone tests, see Monito…
