2GIG Go!Bridge IP communicator - Account Creation
End of Life for 2GIG Go!Bridge Nortek has announced the discontinuation of the 2GIG Go!Bridge as of April 8, 2020. Any Go!Bridges that have already been distributed will continue to be supported, including those that have not been attached to accounts yet. For more information about the announcement, see Nortek's G…
Change the temperature format (units) on a 2GIG GoControl
The temperature format that displays on the 2GIG GoControl panel can be changed by using the 2GIG GoControl panel, Partner Portal, MobileTech app, or the Customer app. For more information about how the customer can adjust the temperature format using the Customer app, see Change system settings using the Customer …
Disable trouble beeps on a 2GIG GC3
There is no way to indefinitely disable trouble beeps at all times for the 2GIG GC3 panel. Trouble beeps include beeps caused by AC power loss, system low battery, sensor low battery or RF supervision, failure to communicate with the Monitoring Station, control panel tampering while disarmed, and cell radio faults. …
Verify the firmware version of a TS1 keypad and 2GIG GoControl panel are compatible
A TS1 is able to learn into a panel whether it is an older or later firmware version than the 2GIG GoControl panel, but the devices must be on the same firmware version to fully communicate properly. Currently, the only exception is firmware version 1.10, where both the panel and the TS1 need to be on version 1.10 fo…
2GIG HD100 Camera - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG HD100…
2GIG GoControl - Two-Way Voice Installation Guide
The 2GIG GoControl supports Two-Way Voice. This gives the 2GIG GoControl Panel’s cellular radio module the ability to automatically dial the monitoring station and connect with an operator after an alarm sounds. Once connected with the monitoring station, people on the premises can communicate with the operator using…
2GIG Wireless Touch Screen Keypad (TS1) - Installation Guide
The guides attached to this page have been written by a third party and are not maintained by Alarm.com. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer. To download this guide directly to your device, click 2GIG Wireles…
2GIG GoControl Image Sensor ADC-IS-200-GC - Installation Guide
2GIG part number: 2GIG-IMAGE1 Alarm.com part number: ADC-IS-200-GC Alarm.com Image Sensor for 2GIG GoControl Product summary The Image Sensor is a pet immune PIR (passive infrared) motion detector with a built-in camera. The sensor is designed to capture images during alarm or non-alarm events. Users can also ini…
Unable to perform a Cell Phone Test on a 2GIG GoControl
If the 2GIG GoControl is unable to perform a test or the Cell Phone Test option does not appear, try the following troubleshooting steps. Verify panel is compatible with the module There are panel firmware requirements for the 3G and 4G networks. For more information about the networks, see What are the firmware…
2GIG GoControl - Equipment Codes
Equipment Code Equipment Description Panel firmware version required 9999 Alarm.com Image Sensor Note : Must be added at the panel 1.10+ 1062 2GIG Tilt Sensor 1.19+ 1064 2GIG Bypass Sensor 1.14+ 1065 2GIG Flood Sensor 1.14+ 1066 2GIG Shock Sensor 1…
